Privacy Policy

This Privacy Policy explains how BhoomiFresh (Joy of Life Marketing Private Limited) collects, uses, shares, and protects your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following types of information:

  • Contact details such as your name, email address, phone number, and delivery address.
  • Order and transaction information including products purchased, payment method (masked details), and billing information.
  • Website usage data such as IP address, browser type, device information, pages visited, and time spent on the site (through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your orders, deliveries, and customer support queries.
  • Send you updates, offers, and newsletters (only if you have opted in; you can unsubscribe anytime).
  • Improve our website, products, and services through analytics and feedback.
  • Comply with legal obligations and prevent fraud or misuse.

3. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how our website is used.

  • You can control or disable cookies through your browser settings, but some features of the website may not work properly without them.

4. Sharing of Your Information

We do not sell your personal data. We may share your information only with:

  • Trusted service providers such as payment gateways, delivery partners, and IT/service vendors who help us operate our business.
  • Government or law‑enforcement authorities when required by applicable law or to protect our legal rights.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws (for example, tax or accounting regulations).

7. Your Rights

Subject to applicable law, you may have the right to request access, correction, or deletion of your personal information held by us.

  • You can also request to opt out of marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

8. Third‑Party Links

Our website may contain links to third‑party websites that are not operated by BhoomiFresh. We are not responsible for the privacy practices or content of such sites. We recommend you review their privacy policies separately.

9. Children’s Privacy

Our services are not primarily directed to children below the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@bhoomifresh.com or +91 7738788168.